In case of company error. We fully refund the money that corresponds to the value of the order and the shipping costs
• In the event that no mistake is made by our company, only the amount of money corresponding to the value of the products is refunded and the shipping costs are borne exclusively by the customer.
• If the products you have received have exceeded your expiration date, you are refunding the full amount of the order and the shipping charges
• If the product has a defect and is covered by a warranty, replace it.
You send or bring us the product to our site (along with the proof of purchase) and after checking to see that the return conditions are in place, it replaces the product with the same or another product of your choice.
• Refunds are accepted only after consultation and only if the products are unused in their original condition.
• If the product is used or the original packaging is tampered with, the return will not be accepted.